Notifications¶
Document type: Official NHB platform feature document Applies to: Any question about notifications, alerts, email notifications, managing notification settings Last updated: April 2026
Summary¶
Notifications keep members aware of activity on the NHB platform that is relevant to them — replies to their forum threads, mentions, Fast Feedback responses from coaches, comments on their posts, coaching updates, and platform announcements.
What members get notified about¶
The NHB notification system covers a range of events, including:
- Fast Feedback reply — when an assigned coach submits a response to a member's Fast Feedback submission
- Forum activity — replies to threads the member started, replies to comments, and mentions (
@username) - Forum follows — new threads in followed categories or from followed members
- Hot Seats — confirmation when a Hot Seat submission is accepted and upcoming
- Live Calls — reminders for upcoming calls the member is attending
- Coaching updates — messages from coaches and program-related announcements
- Meetups — updates on Meetups the member has RSVP'd to
- Owned Post notifications — when a member's hot seat submission is featured
- Platform announcements — official NHB announcements about the platform, new features, or member updates
How notifications are delivered¶
Notifications arrive through multiple channels:
- In-app notifications — a notification center inside the NHB platform showing unread notifications with a count indicator
- Email — certain key notifications (like Fast Feedback replies) are sent via email in addition to in-app, using the
support@nhbnotify.comsender address and "Nothing Held Back" as the from name - Discord — mentions and activity in the NHB Discord server come through Discord's own notification system
Managing notifications¶
Members can configure which notifications they receive and how through the NHB platform's settings. Common controls include:
- Email notifications on/off for specific event types
- Follow/unfollow specific forum categories or members
- Mute specific threads or categories
Members who hit "Mark all as read" can clear their unread notification indicator across the entire system at once. This is particularly useful inside Fast Feedback, where a dedicated "Mark all as read" button handles clearing unread submissions.
Where to find Notifications¶
- Notification icon — typically top-right of the NHB platform, with an unread count badge
- Settings — to configure notification preferences
Summary for answering member questions¶
When a member asks about Notifications, the answer should cover:
- What they are: alerts about activity inside NHB that is relevant to the member
- Types of events: Fast Feedback replies, forum activity, mentions, Hot Seat confirmations, call reminders, coaching updates, announcements
- How they are delivered: in-app notifications, email for key events, Discord for chat activity
- How to manage: platform settings allow members to configure which notifications they receive and how
- Where to find: the notification icon in the top navigation of the platform